SureStay Hotel by Best Western Florence

Viki and drew The office clerks which probably is the managers they were awesome I didn't get the name of the young man that cleaned the room he was awesome awesome very polite very nice anything you needed he was there for you even the office staff I had a me personally issue with my washcloth and the lady took care right away and it was not a problem that whole place is awesome thank you guys for a pleasurable trip for me and my grandkids God willing we will see you again Happy New Year and I hope God shine on your year to come

Easy access to highway, easy access to my room and parking, no smoking room.

Full marks to the front desk staff for their help. I stayed one night and had to catch an early morning flight. Alayna was super helpful during the check-in, even though there was a blunder in my booking due to the wrong dates. Since I was checking out early and due to miss the breakfast, they gave some packaged breakfast items the evening before itself.

The breakfast was more than expected. A nice surprise. Done very well. Good job who took care of it.

Staff was very friendly and the room was clean.