SureStay Hotel by Best Western Florence
What Guests Say
Viki and drew The office clerks which probably is the managers they were awesome I didn't get the name of the young man that cleaned the room he was awesome awesome very polite very nice anything you needed he was there for you even the office staff I had a me personally issue with my washcloth and the lady took care right away and it was not a problem that whole place is awesome thank you guys for a pleasurable trip for me and my grandkids God willing we will see you again Happy New Year and I hope God shine on your year to come
Margaret
December 2023
Excellent value for the price. Nice, spacious room with refrigerator and microwave and coffee. Very comfortable bed. The breakfast was excellent, more options and better quality than most hotel breakfasts, very clean and appealing area. Excellent lighting in the parking area, very convenient, central location.
Marcos
October 2022
Easy access to highway, easy access to my room and parking, no smoking room.
Vinaykumar
June 2023
Full marks to the front desk staff for their help. I stayed one night and had to catch an early morning flight. Alayna was super helpful during the check-in, even though there was a blunder in my booking due to the wrong dates. Since I was checking out early and due to miss the breakfast, they gave some packaged breakfast items the evening before itself.
Ankit
February 2023
I like the excellent staff and the professional care we received from the rewards service.
Obrien
February 2024
The breakfast was more than expected. A nice surprise. Done very well. Good job who took care of it.
James
June 2023
Overall, adequately clean room, but not pristine. Simple, pleasant contemporary. Clean linens; choice of pillows soft to quite firm. Fully equipped, from hair dryer to microwave. Convenient lighting included flexible neck/directional spotlights on nightstand. Nice Breakfast room with coffee/tea, juices, instant oatmeals, muffins, breakfast sandwiches (everything wrapped). Night clerk was on his game; alert & helpful. Parking area well lit.
Mary
November 2021
Entrance to my room from outside and parking in front of my door. My dog was welcomed.
Kiayani
June 2023
The location was convenient to the interstate and just about anything else you would need traveling. Breakfast was actually made! Seeing the planes so close was pretty cool.
Taylor
May 2022
It wasn't a bad hotel. It was clean but older, needed a little more maintenance but over all it was clean and the staff was friendly.
Taylor
June 2022
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